Blue Chip Windsurfing Ltd. Terms of Trade
ORDERING
You can place orders via telephone, fax, mail or Internet. Please always quote your full name and address as well as the delivery address if it is different from your home address, your telephone number in case of any question.
Please always quote your full post code as this will speed up the process, please note it clearly. If you have any further question, please do not hesitate to contact us.
DELIVERIES
The delivery will be effected by a carrier appointed by us.
For current delivery charges within UK: see
"Deliveries"
Deliveries outside UK mainland:
For deliveries outside the UK mainland, we will charge you with the accruing freight costs. Should you need further information on this point, just send us an email stating your required articles and we will let you know the exact amount of freight costs. Please see
"Deliveries"
for a table of typical
UK freight charges.
PAYMENT
The prices quoted in our Online Shop are including UK VAT at the current rate.
Unless paying in person with cash, we have a minimum transaction
amount of £10 for all card payments.VAT:
If you are living within the EEC and can supply a valid VAT
number with your order which will be verified by
UK Customs and Excise we will be able to deduct
the VAT element of your order from your invoice. If you are
resident in Jersey or Guernsey, we will automatically deduct the
VAT element of your order from your invoice.
For payment of your online order, you can choose between payment via valid
payment cards including:
      or payment in advance on our bank account.
Sterling
We accept most major debit/ credit cards which will be charged in sterling.
Due to excessive bank administrative charges, we no longer
accept cheques.
Euros
We accept Euros in cash at our current exchange rate. We
also accept most major debit/ credit cards which will be charged at the point of
sale in sterling and converted into Euros by your credit card company.
Credit Card/Debit Card/Switch
In case of payment with credit card, we ask you to state the complete number of the card (16 numbers), the expiry date, the owner of the card and the card verification number, which is on the backside of your card in the signature field, the last three digits. We will charge the invoice amount before despatching the goods.
RETURN OF GOODS
Items that on reflection you feel are not right for you:
You can return any item (apart from boards) within 10 days after receipt and we will refund the selling price
of the item on condition that the
item is returned to us as originally packed, unused and undamaged. The customer will bear the freight costs of the return of articles.
The above return of goods policy does not apply to
"Special order items "
"Special order items" cannot be returned for credit or exchange.
Item that show possible defects in materials and/or production processes:
Should the item show possible defects in materials or production processes, we ask you to notify us about this immediately, whereas probable transport damages should be notified immediately to the driver. Please return these faulty goods back to us including a brief note describing the problem for us. Please contact us before returning bulky articles in order to find the most favourable way of sending it back.
The customer will bear the freight costs of the return of articles.
Please understand we will not accept receipt of goods that are not prepaid carriage.
Full warranty details
In case of a warranty warranty repair or exchange, Gun Sails will bear the costs of
returning the item in question to a suitable UK address.
CHANGES
We reserve the right to make technical alterations for improvement of products and quality without prior notice. There could be minimal differences in colour due to the graphic representation on the screen
and our catalogue or changes in production materials.
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