Home
Show cart
 
    Delivery Services
 
Guarantee
  • 2 Years guarantee on Sails and Masts
  • 1 Year guarantee on accessories and boards
  • 60 days limited warranty on SUP paddles and Leashes

The small print

a)  All specifications given are approximate and it is the customers responsibility to assure themselves that the services / products that they may wish to purchase are suitable for the purpose for which they intend to use them. Due to the nature of the products and services contained within this site, Blue Chip Windsurfing and Gun Sails UK along with all the manufacturers and suppliers referred to in this site reserve the right to improve and / or alter specifications without prior notice. All products and services are offered subject to stock and supply. Prices are fluid and correct at the time of publication and may fluctuate due to currency rate movements and other factors. The final price will be as stated on our order confirmation  / invoice. We may exchange certain goods for other more suitable goods subject to them being unused, unmarked, undamaged and returned in their original packaging at the customers expense within 7 days of receipt, click here for more details regarding return of goods. Errors and omissions excluded.

b)  Delivery service:
Blue Chip Windsurfing and Gun Sails UK will endeavour to the best of our ability to ensure that delivery schedules are adhered to by our appointed carriers. However we cannot guaranty that our appointed carriers can and will deliver within the requested schedule. Blue Chip Windsurfing and Gun Sails UK do not accept any responsibility whatsoever on any account for any damage or consequential damage or loss suffered from late deliveries howsoever caused.

Important Warranty Information

1. 
All sports and water sports equipment sold by Blue Chip Windsurfing and Gun Sails UK is unless otherwise stated at the time of purchase, warranted against material and manufacturing defects for a period of 12 months from the date of purchase. All Gun Sails masts and sails sold by Blue Chip Windsurfing and Gun Sails UK are unless otherwise stated at the time of purchase, are warranted against material and manufacturing defects for a period of 24 months from the date of purchase.
Stand Up Paddleboarding:
Due to the nature of the sport, all SUP paddles and leashes sold by Blue Chip have a limited warranted for a period of 60 days from the date of purchase and only cover "Faulty Materials and or Manufacturing defects" for "Normal Use"; not damage or breakage due to over stressing, improper use, over use, lack of reasonable maintenance or being used with other unmatched equipment. This means :- "Suitable for use in controlled and normal conditions." Accidental and or impact damage, abuse and natural wear and tear are not covered by the above company warranty.
NOTE: Most material and manufacturing defects on SUP paddles will be found in the first one or two times the paddle is used, breakages after this are usually associated with over stressing issues. We strongly advise Third Party and Accidental Damage Insurance for yourself and your equipment, details of some specialist insurance companies can be found on your invoice and on our news page on this web site.
Sun, Heat and Ultraviolet exposure: Board warranty does not include the effects of exposures to the Sun, heat or ultraviolet, Boards should be protected from over exposure to these elements, Board can over heat and blister when left in the sun for long periods, even in reflective board bags. always store your boards out of the Sun and any heat sauce. Starboard SUP Warranty Claim Form (part a)  (part b)

2.  HOWEVER, the character of our sport (windsurfing and / or stand up paddle boarding) it often tempts us to sail and paddle in conditions which are beyond the limits of our own ability and control, these conditions can rapidly become somewhat overpowering and completely out of control. Furthermore, what appears to be just a simple fall, can put excessive pressure on individual parts of equipment and cause those items to suffer unreasonable stress for which they were neither supplied or designed to contend with. At this point, stress damage may occurred and not be visible or obvious. Nevertheless, the equipment may well have been unreasonably stressed beyond its limits and design brief and damage might have occurred within the structure of the item. This may lead to future equipment failure in ostensibly reasonable conditions!

3.  OVER USE: in certain circumstances, it is possible to considerably shorten the life of your windsurfing equipment buy excessive and or repetitive use and in doing so compress the reasonably expected lifetime of your equipment into a much shorter time period and if this is combined with a lack of a reasonably expected basic maintenance, this could sometimes occur within the warranty period. In these rare cases, your equipment may well have fulfilled its designed time line and the warranty cover for "normal use" would not apply.   

4.  Insure your equipment: If you do choose to sail in either overpowering conditions or give your equipment excessive and or repetitive use, we strongly recommend that you take out appropriate insurance cover as equipment warranties only cover for "Faulty Materials and or Manufacturing defects" for "Normal Use"; not damage or breakage due to over stressing, improper use, over use, lack of reasonable maintenance or being used with other unmatched equipment.

5.  Due to the nature of the sports involved, Blue Chip Windsurfing and Gun Sails UK cannot and does not imply or guarantee that such equipment cannot be broken in usage. Nevertheless, Blue Chip Windsurfing and Gun Sails UK will honour all warranties against faulty materials and manufacturing defects. It is the customers sole responsibility to decide if the equipment that he or she is choosing to purchase, is suitable for his or her style of sailing and sailing venue or to make clear the conditions and venues in which said equipment is intended to be used.

6.  Although some customers may claim that they prefer sailing in just these overpowering conditions, this is their own personal choice to do so and they must accept any consequential damage that often occurs as part of the risk of windsurfing in these conditions. If you do prefer sailing in overpowering conditions, we strongly advise Third Party and Accidental Damage Insurance to cover yourself and your equipment, details of some specialist insurance companies can be found on your invoice and on our news page on this web site.

7.  All Bags are warranted against material and manufacturing defects for a period of 12 months from the date of purchase. However due to the nature of the product and its usage in close proximity to salt water (corrosive to metal zip runners), Zips have a limited warranty of 3 months. If your bag is going to be un-used or stored for a period, we recommend that all zips with metal zip runners are flusher out and cleaned with fresh water dried and lubricated with a silicone based lubricant to avoid potential corrosion type of problems. We recommend you periodically use this service regime to enhance the longevity of your zips. Click here for full zip care and zip recovery information. Why through away a bag when you can repair the zip for less than a fiver..? Warranty on bags does not include degradation due to sun and ultraviolet exposure.

8.  All warranty claims and queries must be accompanied by a dated valid proof of purchase. No warranty claim will be entertained unless accompanied by a dated valid proof of purchase. It is the customers responsibility to return any and all equipment to Blue Chip Windsurfing and Gun Sails UK for inspection. If the item is deemed to fall within our warranty terms, return carriage costs (UK mainland only) for the item will be paid by Blue Chip Windsurfing and Gun Sails UK. If any repair work is carried out to the equipment or alteration to the manufacturers specification is carried out without the verifiable consent from either Blue Chip Windsurfing and Gun Sails UK or the manufacturer all warranty claims will be void. Blue Chip Windsurfing is the Warranty Inspection Centre for Gun Sails UK and most manufacturers and import agents. If the customer is unsatisfied with the warranty decision made by Blue Chip Windsurfing, The item can be returned to an approved assessor for their decision which will be final. In this case it is the customers responsibility to pay for any assessor and or carriage charges involved to achieve this decision. These warranty conditions may be altered from time to time without notice.

9.  Electric Skateboards warranty is a Limited Warranty: Due to the nature of the sports, all of our Electric Skateboards come with a 60 day limited warranty which covers materials and manufacturing only and specifically excludes any and all accidental damage or damage due to rider error, impacts, abrasion, overloading, towing or other misuse whatsoever on any account. Click here for full details of the warranty and liability wavers that are implicitly accepted by the purchase of any Electric Skateboards.    

 
 

 

 

 

 

 

 

 

 

 

                                                         Home | Terms of trade | Contacts | Shipping costs | Newsletter | Tell a friend