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 Terms and conditions
Guarantee
2 Years guarantee on Sails and Masts; 1 Year guarantee on accessories and boards; 3 Months guarantee on
kite products
The small print

a)  All specifications given are approximate and it is the customers responsibility to assure themselves that the services / products that they may wish to purchase are suitable for the purpose for which they intend to use them. Due to the nature of the products and services contained within this site, Gun Sails UK along with all the manufacturers and suppliers referred to in this site reserve the right to improve and / or alter specifications without prior notice. All products and services are offered subject to stock and supply. Prices are fluid and correct at the time of publication and may fluctuate due to currency rate movements and other factors. The final price will be as stated on our order confirmation  / invoice. We may exchange certain goods for other more suitable goods subject to them being unused, unmarked, undamaged and returned in their original packaging at the customers expense within 7 days of receipt. Errors and omissions excluded.

b)  Delivery service:
Gun Sails UK will endeavour to the best of our ability to ensure that delivery schedules are adhered to by our appointed carriers. However we cannot guaranty that our appointed carriers can and will deliver within the requested schedule. Gun Sails UK do not accept any responsibility whatsoever on any account for any damage or consequential damage or loss suffered from late deliveries howsoever caused.
 

Important Warranty Information

1.  All sports and water sports equipment sold by Gun Sails UK is unless otherwise stated at the time of purchase, warranted against material and manufacturing defects for a period of 12 months from the date of purchase. All sails and masts sold by Gun Sails UK are unless otherwise stated at the time of purchase, are warranted against material and manufacturing defects for a period of 24 months from the date of purchase. Due to the nature of the sport, all kite products sold by Gun Sails UK apart from kite lines are unless otherwise stated at the time of purchase, have a limited warranted against material and manufacturing defects only, for a period of 3 months from the date of purchase. Due to the nature of the sport, kite lines are not warranted. All such equipment is designed and supplied as being fit for the purpose for which it was sold. This means :- "Suitable for use in controlled and normal conditions." Accidental and or impact damage is not covered by the above company warranty.
We strongly advise Third Party and Accidental Damage Insurance for yourself and your equipment, details of some specialist insurance companies can be found on your invoice and on our news page on this web site.

2.  HOWEVER, the character of our sport (windsurfing and kitesurfing) often tempts us to sail in conditions which are beyond the limits of our own ability and control, these conditions can rapidly become somewhat overpowering and completely out of control. Furthermore, what appears to be just a simple fall, can put unreasonable pressure on individual parts of equipment and cause those items to suffer unreasonable stress for which they were neither sold or designed to contend with. At this point, stress damage may occurred and not be visible or obvious. Nevertheless, the equipment may well have been unreasonably stressed beyond its limits and design brief and damage might have occurred. This may lead to future equipment failure in ostensibly reasonable conditions!

3.  If you do choose to sail in these overpowering conditions, we strongly recommend that you take out appropriate insurance cover as equipment warranties only cover for "Faulty Materials and or Manufacturing defects" not damage or breakage due to over stressing, improper use or being used with other unmatched equipment.

4.  Due to the nature of the sports involved, Gun Sails UK cannot and does not imply or guarantee that such equipment cannot be broken in usage. Nevertheless, Gun Sails UK will honour all warranties against faulty materials and manufacturing defects. It is the customers sole responsibility to decide if the equipment that he or she is choosing to purchase, is suitable for his or her style of sailing and sailing venue or to make clear the conditions and venues in which said equipment is intended to be used.

5.  Although some customers may claim that they prefer sailing in just these overpowering conditions, this is their own personal choice to do so and they must accept any consequential damage that often occurs as part of the risk of windsurfing in these conditions. If you do prefer sailing in overpowering conditions, we strongly advise Third Party and Accidental Damage Insurance to cover yourself and your equipment, details of some specialist insurance companies can be found on your invoice and on our news page on this web site.

6.  All Bags are warranted against material and manufacturing defects for a period of 12 months from the date of purchase. However due to the nature of the product and its usage in close proximity to salt water (corrosive to metal zip runners), Zips have a limited warranty of 3 months. If you bag is going to be un-used or stored for a period, we recommend that all zips with metal zip runners are flusher out and cleaned with fresh water dried and lubricated with a silicone based lubricant to avoid potential corrosion type of problems. We recommend you periodically use this service regime to enhance the longevity of your zips. Click here for full zip care and zip recovery information. Why through away a bag when you can repair the zip for less than a fiver..?

7.  All warranty claims and queries must be accompanied by a dated valid proof of purchase. No warranty claim will be entertained unless accompanied by a dated valid proof of purchase. It is the customers responsibility to return any and all equipment to Gun Sails UK for inspection. If the item is deemed to fall within our warranty terms, return carriage costs (UK mainland only) for the item will be paid by Gun Sails UK. If any repair work is carried out to the equipment or alteration to the manufacturers specification is carried out without the verifiable consent from either Gun Sails UK or the manufacturer all warranty claims will be void. Blue Chip Windsurfing is the Warranty Inspection Centre for Gun Sails UK and most manufacturers and import agents. If the customer is unsatisfied with the warranty decision made by Blue Chip Windsurfing, The item can be returned to Gun Sails UK for their decision which will be final. In this case it is the customers responsibility to pay for any carriage charges involved to achieve this decision. These warranty conditions may be altered from time to time without notice.

8.  Eight Ball Electric Skateboards warranty is a Limited Warranty: Due to the nature of the sports, all of our Electric 8 Ball Skateboards come with a 100 day limited warranty which covers materials and manufacturing only and specifically excludes any and all accidental damage or damage due to rider error, impacts, abrasion, overloading, towing or other misuse whatsoever on any account. Click here for full details of the warranty and liability wavers that are implicitly accepted by the purchase of any Eight Ball Electric Skateboards.    

 

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